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AXLAXL
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Frontier technology for the collision industry

  • AXL The operations agent for body shops
  • One System for calls, claims and parts
  • Every Car tracked from drop-off to pickup
  • Every Estimate checked for hidden damage
  • Daily Insurer follow-ups until approved
  • Keep CCC. AXL works alongside it
  • You Approve everything that goes out

Your shop runs on a dozen conversations at once: customers, adjusters, suppliers, your techs, the estimate. AXL connects all of them, sees what's stuck, and keeps every car moving.

One system

One system for calls, claims and parts

One system for calls, claims and parts

No separate tools to juggle. AXL works alongside CCC and runs the follow-up across your whole shop.

Customers & Calls

Every call answered, every customer kept posted, every deductible collected.

Call answered7:40pm · Example

Caller

New estimate · rear bumper

2021 Accord · booked Thu 9:00am

Text confirmationDelivered
Answered by AXL, after hours

  • Every call answered, every customer kept posted, every deductible collected.

    Call answered7:40pm · Example

    Caller

    New estimate · rear bumper

    2021 Accord · booked Thu 9:00am

    Text confirmationDelivered
    Answered by AXL, after hours

  • Hidden damage written up, insurers chased, rentals extended, so claims stop stalling.

    Estimate reviewRO 2214 · Example
    Inner fender bracketFound
    Corrosion protectionFound
    Draft supplement$1,240
    Waiting for your OK · reply Y 2214

  • Suppliers asked, quotes compared, deliveries tracked, invoices checked.

    Parts quotesRO 2240 · Example
    Dealer$412
    Supplier B$368 · best
    Supplier C$395
    You approve every order

  • Every car, every claim, every part, in one place, with what's stuck and what to do next.

    Shop viewToday · Example
    RO 2214 · AccordWaiting on adjuster
    RO 2240 · F-150Part due Thursday
    RO 2244 · CivicReady for pickup
    What's stuck, and what AXL did about it
The operations agent for body shops

Meet AXL

CustomersEvery call, every update
InsurersChased until approved
SuppliersQuotes and late parts
Shop FloorEvery car, one view

One brain for the whole shop.

AXL follows every car across calls, claims and parts, and texts you only what needs you.

ESTIMATE REVIEW · RO 2214
Rear bumper coverOn estimate
Inner fender bracketFound
Corrosion protectionFound
Draft supplement$1,240
Waiting for your OKApproved
TEXT · TO THE OWNER

RO 2214: 2 items aren't on the estimate. Draft supplement $1,240. Reply Y 2214 to send.

Y 2214

Sent to the insurer, from your estimate.

SUPPLEMENT SENT
From your shop's own estimate. AXL never negotiates the customer's claim.
Tear-down on the shop floor
CLAIM · RO 2214
Waiting on the adjusterDay 2 · AXL following up
CLAIM APPROVED · RO 2214
Supplement approvedCar back in the paint queue
FOLLOW-UP · ADJUSTER

Hi Dana, following up on the claim for the 2021 Accord. Supplement and photos attached. Can you approve today?

Approved. Updating the claim now.

RENTAL EXTENSION
Rental+2 days
InsurerApproved
Car waiting on approval
PARTS · RO 2240 · F-150
Dealer$412
Supplier B$368 · best
Supplier C$395
Waiting for your OKOrdered
TEXT · TO THE OWNER

RO 2240: 3 quotes for the quarter panel. Supplier B is $44 under the dealer, in stock. Reply Y 2240 to order.

Y 2240

HEADS-UP · RO 2240
Quarter panel slipped to ThursdaySupplier confirmed by phone this morning
Parts cart by the bays
RO 2240 · PART LATE

Customer texted the new date

Rental extension asked of the insurer

Paint slot moved to Friday

Example
Ask AXL

What's holding up the F-150?

The quarter panel, now Thursday. I told the customer, asked the insurer to extend the rental two days, and moved paint to Friday.

TEXT · CUSTOMER

Quick update on your F-150: one part arrives Thursday, so pickup moves to Monday. Your rental is covered.

Thanks for the heads-up!

SupplementsInsurer Follow-UpsParts & SuppliersEvery Car, One View

AXL checks every estimate for missed damage and drafts the supplement for your OK.

AXL follows up with insurers every day until claims and rental extensions are approved.

AXL asks your suppliers, compares the quotes, and catches a late part before it holds up the car.

One change updates everything it touches: the customer, the rental, the schedule.

Book a Free Office Review
Works with what you run

AXL sits in the middle of your shop.

Your phone and texts, the estimate files you export from CCC, email, suppliers and your payment account. Nothing to replace.

How It Works

  • CCC estimates

    AXL reads the estimate files you already export from CCC, so it knows every car. Keep CCC.

  • Phone, texts + email

    Calls and texts answered day and night, with the email trail on the same job.

  • Insurers + suppliers

    Follow-ups and quote requests go out from your shop, after your OK.

  • Payments + books

    Deductible links go out on your own payment account. AXL never holds your money.

Watch AXL run a job, step by step.

How It Works
Tear-down photos addedRO 2214 · 2021 Accord
Estimate reviewChecking photos against the estimate…
Your approvalWaiting for your OK by text
Send supplementQueued
Follow-upQueued
Shop ViewQueued
Waiting for a trigger
Who we serve

Built for every part of the shop

Built for every part of the shop

Independent collision shops with one to three locations and a busy front office. Here's where AXL helps.

Every estimate checked for missed damage after tear-down, with the supplement drafted for your OK.

Estimator at a tear-down
Have a question?

Frequently Asked Questions

Do I have to switch from CCC?

No. Keep CCC. AXL reads the estimate files every shop can export and works alongside it. We're also applying for CCC's official app program.

Does AXL deal with insurers on the customer's claim?

AXL only follows up on your shop's own estimate and paperwork, and nothing goes out without your OK. It never negotiates or adjusts the customer's claim. You approve, AXL sends.

What does it cost?

It's custom: priced to the work AXL takes on at your shop, after a free office review. Month to month, no annual contract, with a 30-day money-back guarantee.

How long does setup take?

About a week. We spend time with you at your shop, connect your estimate exports, phone and payment account, test it together, and switch it on.

Will AXL replace my front desk?

No. It takes the calls, follow-ups and chasing off their plate, so they get hours back for the customers and cars in front of them.

Contact UsStill curious? Ask for a free office review.